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Medication support for patients

Medication support for patients

BoneMed Online

BoneMed Online is a free digital service from the 51动漫 that supports patients in the UK that are starting or switching osteoporosis medicines. 听

What is听BoneMed听Online?

The service听provides clear, trusted guidance tailored to each patient鈥檚 prescribed medicine, along with practical tips and regular check-ins over 12 months.听It听helps patients understand their treatment, feel confident,听and stay on track.听Early results show:听听听

  • 79% of听BoneMed听Online users feel more confident taking their medicine听
  • 91% are taking their medicine as prescribed (4-month survey)听

Refer your patients to BoneMed Online today

How BoneMed Online Works

1. Quick sign鈥�up:听Patients complete a 3-minute online听questionnaire听to tailor听the information and听support to their prescribed osteoporosis medicine and听confidence level.听

2. Medicine-specific support:听Patients receive a tailored medicine summary with clear guidance on:

  • what听to expect听from treatment听
  • how to take their medicine听
  • how it works听
  • possible side听effects听
  • practical tips, short听videos听and step-by-step guidance.听

3. Ongoing support:听Patients receive six friendly emails over 12 months to provide听ongoing support听and reassurance.听

If a patient changes medicine, they can听simply听repeat the survey听to start a new,听tailored听support journey.听

Why听BoneMed听Online matters听

  • Poor adherence:听Only 30% of patients are still听on treatment after one year听(FLS-DB听report 2026).听
  • Common barriers:听Many听patients stop their treatment due to concerns about side effects, practical challenges, or uncertainty about听the听benefits.听
  • The solution:听BoneMed听Online听provides听ongoing support between听medical听appointments, helping听patients听feel reassured,听confident听and motivated to听continue听their听medicine.

Benefits for听healthcare professionals

  • Supports patients between appointments 听
  • Boosts patients鈥� confidence and adherence听听
  • Easy to recommend 鈥� no extra workload for you听听
  • Complements consultations, medicine听reviews听and routine care听听
  • Reduces follow-up queries. 听

How to signpost your patients听听

It鈥檚听quick and easy to direct your patients to听BoneMed听Online:听

  • Ask your patients to register online at听theros.org.uk/joinbonemed听
  • Display waiting room posters听- patients can scan the QR code or use the web link.听
  • Hand out听BoneMed听Online听referral听cards during consultations听- each card includes a QR code听and听web link.听

Free resources听

For听your patients:听

  • Waiting room poster - Print and display our waiting room posters to raise awareness in your clinical setting. Available to print in or
  • BoneMed听Online referral cards 鈥� Give to your patients for quick and easy access. Order

For you and your colleagues:听

  • 鈥� Key information about our BoneMed Online service to share with your colleagues.
  • 鈥� Ready-to-send patient communications.

How听BoneMed听Online听was听developed

BoneMed听Online was developed by the 51动漫鈥檚 expert health information team, with academic input from Keele University, research insights from Professor Rob Horne (UCL), and behavioural science support from听Personia听Health Ltd. The service听is听generously funded by the听Wigoder听Family Foundation.听

What is听BoneMed听Online?听

BoneMed听Online is a free, UK听digital support service听from the 51动漫听for patients starting or switching osteoporosis medicines.听It听provides听clear, medicine-specific听information, practical tips, and regular check-ins听over听12 months听to听support patients between appointments听and help them stay on their treatment.听

Who is听BoneMed听Online for?听

BoneMed Online is for听adults听starting听or听switching听and听osteoporosis medicines in the UK听and covers all the available treatment types.听Patients can听also听share the service with family or carers who support them with their medicine.听听

How does听BoneMed听Online work?听

  • Patients complete听a听short survey听to tailor听the information and听support to their medicine and confidence level.听
  • They receive a听tailored听medicine summary听which includes clear information听and practical tips on听what to expect,听how to take their medicine,听how听it听works,听and听possible听side听effects.听
  • Regular check-ins:听Patients receive听six听helpful听emails听over 12 months to听provide听extra guidance ongoing support.听听

Is there a cost?听

No听鈥� the听service is completely free听for patients and healthcare professionals. Patients听are听offered ROS membership听during the email journey, but that听is听entirely听optional.听

Is it easy for patients to use?听

Absolutely. The service is designed to be user-friendly听and听91% of听BoneMed听Online听users said the guidance was easy to understand.听

How does听BoneMed听Online support patients?

The service helps patients understand their treatment, feel more confident about taking it, and stay on their medicine.听79% of听BoneMed听Online听users report feeling more confident听and听91% are taking their medicine as prescribed (4-month survey).听

How does听BoneMed听Online听benefit healthcare professionals?听

BoneMed Online supports patients between appointments by answering听common questions听about osteoporosis medications. It helps improve adherence to prescribed treatments and reduces routine follow-up queries. The service is quick and easy to signpost to patients, so it complements your clinical care without adding to your workload.听

Does听BoneMed听Online recommend an osteoporosis听treatment?听

No.听BoneMed听Online听doesn鈥檛听prescribe or recommend听osteoporosis听medicines. It gives patients clear, trusted information and support for medicines听they鈥檝e听already been prescribed, helping them feel confident and stay on track.听

Does听BoneMed听Online replace clinical advice?听

No.听BoneMed听Online is designed to complement clinical care, not replace it.听Patients are听advised听to听contact their GP, pharmacist, or healthcare professional if they have听specific听concerns about their medicine or symptoms.听

How do I signpost patients to听BoneMed听Online?听

Simply share the website link,听referral听card听or poster.听Patients can sign up themselves in around three minutes by selecting their medicine and entering a few details.听

Does referring patients take extra time for听healthcare professionals?听

No. There is no formal referral process. Signposting simply involves sharing the website link or providing a referral card or poster.听

What if a patient changes medicine?听

No problem.听They听simply听complete听the survey听again听to听start听a new, tailored journey for their听new听medicine.听

How is patient data used?听

We use the information patients provide to听tailor听the information and support they receive听and to help us evaluate the service. Patients can unsubscribe at any time. See our Privacy Policy for details.听.听

How is听BoneMed听Online different from Osteoporosis Options?听

You may have heard of Osteoporosis Options, Keele鈥檚 suite of tools that help patients and clinicians make shared decisions about osteoporosis medicines.听

  • Osteoporosis Options听supports shared decision-making at听the point of听recommending a treatment.听
  • BoneMed听Online听supports patients after prescribing听-听helping them听to听feel confident, stay on their medicine, and address common concerns.听

How was听BoneMed听Online developed?听

The service was created by our expert Health Information team, clinical experts, and people living with osteoporosis. We also had听academic听input from Keele University, Professor Rob Horne (UCL), and听Personia听Health Ltd to make sure听it鈥檚听evidence-based and easy to use.听

How can I provide feedback?听

Ready to signpost your patients? Get started today听鈥撎齬efer your patients to BoneMed Online听theros.org.uk/joinbonemed

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